FuneralDecisions CRM pricing

Features for every size company — a plan for every team.

Something useful for independent counselors through large sales teams. Every plan includes bank-level security, nothing to install, set-up assistance, and training with our staff.

Counselor Plus
$49/month

Perfect for a single counselor or an entire sales team.

  • Track contacts from any source
  • Full customization
  • Use for aftercare, preneed & more
  • Integrates with websites & other software
Schedule a demo

or sign up online now

See the full feature list ↓

Sales Pro
$69/month

For the counselor or team that's serious about preneed sales.

  • Sales automation — turn cold leads warm automatically
  • Full Wesner Library with automation
  • Instant access to phone scripts, training videos & more
Schedule a demo

or sign up online now

See the full feature list ↓

Most capable
Counselor Ultra
$99/month

The best sales, marketing & customer service tools available.

  • Text messaging capabilities
  • Click2Call & in-browser calling with power dialer
  • Video email with tracking
  • SmartBCC email syncing
Schedule a demo

or sign up online now

See the full feature list ↓

Enterprise
Callfor pricing

For large cemeteries, funeral homes, and 3rd-party marketers.

  • Complete manager control & oversight
  • More system customizations available
  • Rolled-up reporting and universal login
Call 201-743-8116

See the full feature list ↓

Compare plans

The full feature list.

Every plan includes bank-level security and back-up, nothing to install, and access from anywhere — you'll never worry about updating.

Features Counselor Plus
$49/mo
Sales Pro
$69/mo
Counselor Ultra
$99/mo
Enterprise
Call
Additional accounts$49/mo each$59/mo each$89/mo eachCall
Reduced-capability accounts$19/mo$19/mo$19/mo$19/mo
Wesner LibraryPartial templatesFull library with automationFull library with automationProduct dependent
Bank-level security & back-up
Nothing to install — access from anywhere
Never worry about updating
SupportEmailEmail / phoneEmail / phoneEmail / phone
TrainingFollow-along / liveFollow-along / liveFollow-along / liveFollow-along / live
Set-up assistance
Existing lead upload
Customization
Upload your own letter & email templates
Email analytics
Email automation and marketing
Landing pages with QR code
Appointment & to-do reminders
Bulk contact import / export
Group editing
Website integration
Mobile access
AI Author
Sales coach videos & documents
Follow-Up Assistant$19/user/mo
Phone scripts
Digital marketing integration
Digital registry integration
Work order systemStandard systemStandard systemCustom systemCustom system
Text messaging with appointment reminders *$25/mo$25/mo
Website chat to SMSTexting + $9/moTexting + $9/moProduct dependent
Call Center Assistant$0.15/recipient$0.15/recipient$0.15/recipient$0.15/recipient
Group automation
Undelete back-up$9/mo$9/mo$9/mo
Phone validation & line look-upProduct dependent
Smart BCC email syncingProduct dependent
Video email trackingProduct dependent
Click2Call & power dialer (call from browser or phone)$50/mo$50/moProduct dependent
Text2CRMProduct dependent

* Each Counselor Ultra account receives 150 text messages per month; the texting add-on receives 500 across the entire account. Additional messages are billed at $0.03/message.

Plays well with others

Integrations included.

All websites, Facebook Lead Ads, case-management programs (Passare, FDMS, CRäKN, Osiris, and Advisor), Viewologies with automated follow-up, Behar Mapping, Legacy.com Pro, and SoCal CXP. Custom integrations are available — just ask.

"Your program is so easy and flexible to use. I think at the outset, I was just afraid to dig in fearing it would be too complicated — which is not the situation at all."
Nick Blase · Counselor
"One of my counselors left their appointment book in a rental car, and every lead and appointment in it — over six figures of potential business — was gone. With your system in place, we'll never have to worry about that again."
Sales Manager · multi-location cemetery group
Ready when you are

See the plan that fits on a 20-minute call.

We'll walk you through the workflow on your data, answer questions in plain English, and follow up with a written summary. No pressure, no slide deck.